Sadly, I had absolutely zero negative brand experiences all week!!!

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I really wanted to have horror stories to share with you after my trip to San Antonio, but I don't! My flights were on time. All airline employees I ran into were friendly and professional. The cab drivers were polite and fast. The hotel was gorgeous and clean. The waiters were great. Everything clicked. Everything rolled like clockwork.

I am flabbergasted. Really. What happened to the broken systems I am so used to when I travel? Could it be that we have turned the corner? Has Delta Airlines fixed its issues?

Were the stars aligned for me this past week?

Has a karmic feedback loop formed around me?

Whatever the case may be, I am not complaining.

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