Doing It Right


E-mail this post



Remember me (?)



All personal information that you provide here will be governed by the Privacy Policy of Blogger.com. More...



image copyright 2005 olivier blanchard


Still doubting the power of WOM? Still coming up with reasons why you can't design the best possible product?

If a used car dealership can do it, surely anyone can. Case in point: Carmax. (No, it isn't stylish or sexy, but it works:)

"I don't know of any other dealership where you can test drive a used car, in excellent condition, and not have to go through a hard sell sales pitch, or a torturous bargaining phase when you decide to purchase it. The no-bargain price is right on the vehicles, and is often quite a bargain.
(...)
"Additionally, if you decide within five days of your purchase that it was not the right car for you, you can return it for a full refund, regardless of how much you drove it (and yes, I have actually tested this out) with no reason needed beyond simply that you didn't like the car.
(...)
"Their Service Centers also seem to be squeaky clean and very impressive. They seem to be the elusive Car Dealership with a Conscience."

Check out the full story here.



4 Responses to “Doing It Right”

  1. Anonymous Anonymous 

    Your blog is thorough If you have a weight issue, I'm sure you'd be interested in weight loss purchasing weight loss

  2. Blogger Olivier Blanchard 

    Punctuation, even in spam, is golden.

  3. Blogger Colleen Vesperman 

    Hello fellow blogger,

    I have been reading your blog as well as many others. I have found your site material overall very intriguing, yet I want to ask you as well as others, let's all remember the victims of hurricane Katrina and how they could use all of our support to re-build their lives. So let's pitch - in and donate, I've included information on how we all can get involved on my site. So, show you care and join with me at my Office Products site. You'll be glad you helped, I know I feel good helping!

  4. Anonymous Anonymous 

    Great Blog, I added it to my list and will check in often!

    Best Wishes,
    Ken
    Speed Reading

Leave a Reply

      Convert to boldConvert to italicConvert to link

 


ATOM 0.3

  • Helping companies fine-tune their:
  • - Relationship with their customers
  • - Branding and marketing strategies
  • - Communications architecture
  • - Reputations and buzz-worthiness
  • - Creativity and market relevance
  • Office: 864.289.4557
  • Mobile: 510.284.9893
  • Bat Phone: 864.630.7398
  • My status
  • email me
  • View Olivier Blanchard's profile on LinkedIn
    • follow me on Twitter

      TwitterCounter for @nextweblog

    • Disclaimer: The opinions expressed in this blog are my own and not necessarily those of SYNNEX or any of its affiliates and partners.
    • Subscribe to the BrandBuilder blog

  • Previous posts


    Previous posts


    ATOM 0.3

    www.flickr.com
    This is a Flickr badge showing public photos from Bidulos. Make your own badge here.