The Customer Dilemma

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Because customer experiences are very much a part of branding, I wanted to share this post by Eric Myers with you. It's just brilliant.

Come to think of it, just about everything Eric writes is worthy of your attention, so carve ten or fifteen minutes out of your schedule today, and go check out his little gem of a blog. You won't be sorry.

Technoratahiti tags: None. Not today. Take a breather.

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